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How to Set Up Age Restrictions for Appointments

Manage Appointment Access by Age – Ensure Only Eligible Members Can Book

Updated over a month ago

Easily control access to bookable appointments with ClubRight’s Age Restrictions feature, ensuring only members within the correct age range can make bookings.


Package

Core/Complete


Why Use This Feature?

Prevent Incorrect Bookings – Ensure age-restricted appointments are booked only by eligible members.

Use Case – Age-Restricted Gym Inductions

A gym requires 14–17-year-olds to complete an induction before using the facilities.

How It Works:

  • The gym sets up a Youth Induction appointment with Age Restrictions (14–17).

  • A 15-year-old can book ✅, but a 13-year-old is blocked ❌.

  • An 18-year-old sees a notification directing them to the adult induction.

Ideal for:
Under-18 Inductions – Ensure young members complete safety training.
Supervised Training – Prevent junior members from booking unsupervised sessions.


How to Set Up Age Restrictions for an Appointment

Step 1: Access the Appointments Page

  • Go to the Settings menu in the admin dashboard (top-right corner).

  • Select Appointment Types from the dropdown list.

Step 2: Edit or Create an Appointment

  • Click Edit on an existing appointment or select Add New Appointment to create one.

Step 3: Set the Age Range

  • Use the first slider to set the minimum age required to book the appointment.

  • Use the second slider to set the maximum age limit.

Step 4: Save Changes

  • Click Save Changes in the top-right corner to apply the settings.


What Members Will See

When attempting to book an age-restricted appointment:
🔹 A notification appears, informing them of the restriction.


Please note: ClubRight cannot validate a member’s date of birth. It is the club’s responsibility to verify the information provided on registration, if required, directly with the member.

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