Help members understand what a product includes.
Package
This feature is available on both the Core and Complete packages.
Why Use This Feature?
Adding a product description helps your members:
Understand what’s included in a product
See why the product is useful or relevant to them
Make more informed decisions before purchasing
Descriptions are especially useful for explaining add-ons, credit packs, or physical items like t-shirts or supplements.
How to Set Up
1. Go to the product settings
From your admin dashboard, go to Settings → Products.
2. Add or edit a product
Create a new product, or click to edit an existing one.
3. Enter your product description
In the Description field, type in the details you want members to see — for example:
What the product includes
Who it’s for
How or when it can be used
This field works just like the description fields for memberships or bookings.
4. Save your changes
Click Save Changes at the top of the page to confirm.
What Members Will See
When a member views the product during the online purchase journey, a “View Description” button appears
Clicking the button opens a popup window showing the full product description
If the description is long, the popup is scrollable — especially helpful for mobile users
This applies when products are purchased from:
The Member Area
During the class or appointment booking process (e.g. add-ons or credits)
Things to Note
✅ Product descriptions help improve clarity and reduce member questions
✅ Not shown on the Till screen