Choose whether members can join a waiting list for each individual activity.
You can enable or disable the waiting list feature on a per-activity basis. This gives you more flexibility in how you manage bookings for different activities, depending on your preference.
Package
This feature is available on the Complete package only.
🔁 This setting applies per activity – so you can have waiting lists enabled for some, and disabled for others.
Why Use This Feature?
Disabling the waiting list is useful when:
You want a first-come, first-served approach with no overflow
You’re running sessions where a waiting list is not necessary or practical
When the waiting list is disabled, members will only see availability if a space is open – no option to join a waitlist.
How to Enable or Disable the Waiting List
Head to the Settings menu (top right corner of your admin dashboard)
Select Activities
Either create a new activity or edit an existing one
Go to the Booking tab
Under Waiting List, use the dropdown to select:
Enabled – allows members to join a waiting list when the activity is full
Disabled – hides the waiting list option entirely
Click Save Changes in the top right corner
What Members Will See
If Enabled: Once a session is full, members will see the option to join the waiting list
If Disabled: The session will show as fully booked (once fully booked) with no waitlist option available
Things to Note
✅ You can change this setting at any time by editing the activity
✅ Members are not notified when the waiting list is disabled – they’ll simply no longer see that option