Choose whether members can join a waiting list for each individual activity.
You can enable or disable the waiting list feature on a per-activity basis. This gives you more flexibility in how you manage bookings for different activities, depending on your preference.
Package
This feature is available on the Complete package only.
Why Use This Feature?
Disabling the waiting list is useful when:
You want a first-come, first-served approach with no overflow
You’re running sessions where a waiting list is not necessary or practical
When the waiting list is disabled, members will only see availability if a space is open – no option to join a waitlist.
How to Enable or Disable the Waiting List
Head to the Settings menu (top right corner of your admin dashboard)
Select Activities
Either create a new activity or edit an existing one
Go to the Booking tab
Under Waiting List, use the dropdown to select:
Enabled – allows members to join a waiting list when the activity is full
Disabled – hides the waiting list option entirely
Click Save Changes in the top right corner
What Members Will See
If Enabled: Once a session is full, members will see the option to join the waiting list
If Disabled: The session will show as fully booked (once fully booked) with no waitlist option available
Things to Note
You can change this setting at any time by editing the activity
Members are not notified when the waiting list is disabled – they’ll simply no longer see that option
Helpful Tip
🔁 This setting applies per activity – so you can have waiting lists enabled for some, and disabled for others.