You can now enable or disable the waiting list feature on a per-activity basis. This gives you more control over how bookings are managed, depending on the nature of each activity.
Package
This feature is available on the Complete package only.
🔒 Waiting lists apply to bookable activities – not products or credit packs.
Why Use This Feature?
Enabling or disabling waiting lists allows you to tailor your booking process for each activity. You might want to:
Prevent waiting lists for one-off events
Control availability and manage member expectations more effectively
Only activities with the waiting list feature enabled will show the waitlist option to members. Others will not.
How to Set It Up
Go to the Settings menu (top right corner of the admin dashboard)
Select Activities from the dropdown list
Create a new activity or click the Edit button on an existing one
Navigate to the Booking tab
Locate the Waiting list dropdown option
Select either:
Enabled – Members can join a waiting list once the activity is full. If space becomes available, they’ll receive an email notification
Disabled – There will be no waiting list for the activity
Click Save Changes in the top right corner
What Members Will See
If Enabled: Once the maximum number of attendees is reached, members will be given the option to join the waiting list
If Disabled: Members will see that the activity is full, with no option to join a waitlist