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Access Control Approved Suppliers SLA

What to expect from an Approved Suppliers

Updated over 2 weeks ago

🏅 What to Expect from a ClubRight Approved Supplier

At ClubRight, we’re passionate about supporting fitness businesses with tools and partnerships that drive success. That’s why we’ve carefully selected a network of Approved Suppliers who meet our standards of service, reliability, and shared customer focus.

Here’s what you can expect when working with a ClubRight Approved Access Control Supplier.


✅ 1. Seamless Integration with ClubRight Software

All Approved Suppliers have completed numerous installations to ensure their solutions integrate effectively with the ClubRight platform. That means:

  • Smooth setup and onboarding.

  • Minimal downtime or disruption.

  • Ongoing compatibility with ClubRight updates and features.


🛠️ 2. High-Quality Support

Our suppliers are committed to providing top-tier customer service. You can expect:

  • Fast response times.

  • Clear communication.

  • A willingness to collaborate with ClubRight to resolve any issues efficiently.

They work with our Customer Success team, not against it — ensuring you get the support you need when you need it.


🤝 3. A Partnership Approach

Approved Suppliers aren’t just vendors — they’re part of your extended team. They understand the ClubRight ecosystem and are committed to helping your club succeed:

  • No passing blame.

  • Full transparency.

  • A focus on long-term relationships, not quick wins.


🕒 4. Reliable Service Level Standards

Each Approved Supplier agrees to a Service Level Agreement (SLA) which outlines clear:

  • Response times

  • Resolution targets

  • Escalation procedures

This ensures accountability and peace of mind for you as the customer.


📌 Summary: What You Can Expect

Feature

What It Means for You

✅ ClubRight Compatibility

Hassle-free setup & use

🤝 Customer Collaboration

Everyone working together

⏱️ Fast Support

Problems solved quickly

🔐 Secure & Reliable

Trusted by the ClubRight team

📞 Proactive Communication

No chasing — just clarity


Have Questions?

If you're working with (or planning to work with) a ClubRight Approved Supplier and have any questions, feel free to reach out to our Customer Success Team at help@clubright.co.uk.

We’re here to ensure every part of your club’s experience — from software to suppliers — runs smoothly.

See Below the SLA as agreed by our Approved Suppliers

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