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Connecting your custom domain

How to connect your own domain to your ClubRight Website and set it live, step by step.

This article is about your ClubRight Website, your public site for attracting new members.

Connecting your own domain (for example www.yourclub.co.uk) is how your ClubRight Website goes live to the public. You point your domain at ClubRight by adding a couple of records at your domain provider, and ClubRight then verifies it and secures it automatically. This article walks through the whole process.

💡 Before you start: you need a domain you already own, and access to log in to wherever you bought it (for example GoDaddy, Namecheap, Cloudflare, or 123-reg). Adding these records does not take down any existing site you have.


Step 1: Enter your domain

  1. Go to Settings > Website and open the Web address tab.

  2. In the Custom domain box, type your domain, for example www.yourclub.co.uk.

  3. Click Save domain.

ClubRight then shows you the exact DNS records to add.


Step 2: Add the DNS records at your domain provider

Log in wherever you bought your domain and add the records ClubRight shows you. There are two:

  • A TXT record, used to verify you own the domain.

  • An A record, which points your domain at ClubRight. Some providers call the name for this @ or "root".

The exact name and value for each record are shown on your screen, copy them across exactly. For step-by-step instructions for specific providers, see Connecting your domain: provider-by-provider DNS guides (covers GoDaddy, Namecheap, Cloudflare, and others).

💡 Make sure both www and non-www reach your site. If you set up your domain with www (for example www.yourclub.co.uk), visitors typing it without the www may not reach you, and vice versa. In your provider, set up Domain Forwarding (sometimes called URL Forwarding or Web Forwarding) so one points to the other, and choose Permanent (301) if asked. Most professional sites use the www version as the main address.


Step 3: Wait while ClubRight sets it up

Once your records are in, there is nothing more to do. Every minute, ClubRight checks whether your DNS records have appeared. When they have, it automatically connects your domain and issues a free, auto-renewing HTTPS security certificate. You do not need to keep the page open.

The Web address tab shows live status as this happens:

  • DNS records detected: ClubRight can see the records you added.

  • HTTPS certificate issued: your secure certificate is in place.

  • Your site is live: visitors typing your domain land on your ClubRight site.

You can click Check now to check straight away rather than waiting for the next automatic check.

💡 DNS changes can take time. Changes at your provider can take up to an hour to take effect (sometimes longer), so if it is not live immediately, that is normal. ClubRight keeps checking in the background.

If your domain is not connecting, see Troubleshooting your custom domain, or contact the Customer Success team using the orange chat button in your application.

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