This article explains where to find your chat history with Milo, what happens when a chat ends, and where your older support chats from before Milo have gone.
Finding your past chats
Your past chats with Milo are under the Past chats button (the clock icon) at the top of the Milo chat window. Opening a past chat shows the whole conversation. Past chats are read-only, so you can't add new messages to them.
When does a chat end?
A chat ends on its own after about 30 minutes without any messages, and is saved to Past chats. If you ask something new after that, Milo starts a new chat. You can also start a fresh chat at any time with New chat.
Where has Clifford gone?
Before Milo, your club's support chat ran on Intercom, and its assistant was called Clifford. Those older support conversations are not in Milo's Past chats list. If you need details from an older conversation, contact ClubRight Support.