Results for “how can clubright help with gdpr”
30 results
-
Setting up your club account for GDPR compliance
How to set up your terms, privacy policy, and consent options in ClubRight to support your GDPR compliance obligations.
-
ClubRight security and data protection: common questions
Answers to common questions about how ClubRight secures and stores your data, including encryption, hosting, retention, and passwords.
-
Handling member data requests: deletion and data export (GDPR)
How to handle a member's request to delete their account or export their personal data, from the app request through to completing it in club.
-
Connecting ClubRight to ChatGPT, Claude and other AI tools
How to connect your own AI tool to ClubRight, what it can and can't do, and how to keep your members' data safe.
-
Setting up staff users and permissions
How to add staff members to ClubRight, set their role and permissions, let a Manager see revenue, whether you can stop a staff member booking members in, set their working hours, and what to do if a staff member hasn't received the email to verify or confirm their account.
-
Can I merge two member profiles?
Member profiles can't be merged, so here's how to tidy up a duplicate: which profile to keep, what to cancel and how to delete the other one.
-
ClubRight Pay Card explained
How ClubRight Pay Card works, including supported payment methods, the integrated terminal, costs, and security.
-
Migrating from Stripe to ClubRight Pay Card
How to bulk migrate stored Stripe card details to ClubRight Pay Card, including the steps to take with Stripe and UNIPaaS.
-
How to contact ClubRight support
How to reach ClubRight support through Milo, plus email, phone and your Customer Success Advisor.
-
Migrating to ClubRight from another platform
How ClubRight moves your existing members, memberships, and payments across from your previous system, and what we need from you.
-
Getting started with the new ClubRight: video guides
Short video guides to help you find your feet in the new ClubRight, covering the areas you are most likely to need.
-
Welcome to the new ClubRight
An overview of what is new in the new ClubRight, where to find familiar features, and how the navigation has changed.
-
I already have a ClubRight club. How do I get another one?
Already a ClubRight customer and want to open a second club, gym, studio or site? How to add another club or new location, who to contact, and linking your clubs as a multi-site group.
-
How access control works with ClubRight
How ClubRight controls door and turnstile entry, the hardware it supports, and what you need to run it.
-
ClubRight Pay Direct Debit explained
How ClubRight Pay Direct Debit works for your club, including what's included, pricing model, and settlement timings.
-
Helping your members access and use the ClubRight Member App
How your members download and sign in to the ClubRight Member App, what they can do in it, where they find their QR code to scan in, and how to promote it to drive adoption.
-
What do I do if ClubRight won't open?
What to check when ClubRight isn't opening, won't load or shows a blank page on the web, how to see if ClubRight is down, and how to reach support.
-
Setting up ClubRight Pay Direct Debit
How to set up ClubRight Pay Direct Debit, from initial application through verification to taking your first collection.
-
Consent options and marketing sources
How to set up consent options and marketing sources to keep your marketing compliant and track where members come from.
-
Using Stripe in ClubRight
How Stripe works in ClubRight for existing customers, including payouts, supported countries, refunds, and migration.
-
ClubRight Hardware Catalogue
The hardware that works with ClubRight, what each item does, what you need to run it, and where to order key tags and fobs.
-
ClubRight Pay Card payout timings
How payouts work with ClubRight Pay Card, including timings, configuring frequency, seeing which card payments make up a payout, and the refund balance constraint.
-
Using GoCardless in ClubRight
How GoCardless works in ClubRight for existing customers, including payouts, mandates, notifications, and missed payments.
-
Taking a payment with the ClubRight Pay Card terminal
How to process in-person card payments through your ClubRight Pay Card terminal directly from the ClubRight till.
-
ClubRight Pay Card Terminal (PDQ)
About the ClubRight Pay Card terminal, including costs, delivery, ordering, and the support that comes with it.
-
Working with the Payments area in ClubRight
What's in ClubRight's Payments area: collections, transactions, debtors, reports, providers, and bulk tools.
-
Setting up ClubRight Pay Card
How to set up ClubRight Pay Card from your ClubRight account, including business type, agreement, bank details, and sales info.
-
Setting up your ClubRight Pay Card terminal
How to power on and connect your new ClubRight Pay Card terminal to WiFi when it arrives.
-
Cancelling your ClubRight subscription
How to cancel your ClubRight subscription, including the notice we need and who to contact.
-
Is there a reward for referring other clubs to ClubRight?
Can you get a reward or discount for recommending ClubRight to another gym, studio or club? How to find your invite link, share it and see current referral offers.