Results for “creating a new booking in your diary”

30 results

• Setting up classes, activities and the diary

  How to set up your diary, booking rules, and bookable activities so members can book classes and sessions.

• Creating a booking in the diary

  How to schedule a class or one-off session into your diary using the Schedule Class wizard.

• Adding and removing member bookings manually

  How to book a member into a class from the diary, take payment, add someone to a class that's full, see why an unpaid booking is under Awaiting Payment, set regulars, check in, or remove them from one session or every future session.

• Setting up resources (rooms, equipment)

  How to set up bookable rooms and resources like bikes or courts, and link them to activities and appointment types.

• How do I stop bookings on a day the gym is closed?

  Block out a day in the booking diary for a closure or bank holiday, and stop members booking sessions on the day the gym is closed.

• Setting up appointment bookings (PT sessions and 1:1s)

  How to set up bookable appointment types for PT, inductions, and other one-to-one sessions.

• Why can't my member book a class?

  The common reasons a member can't book a class, how to fix each one, and how to let members book busy classes before pay-as-you-go customers.

• Why can't my member see classes in the app?

  The reasons a class might not appear in a member's app, and how to make it visible.

• Setting up staff users and permissions

  How to add staff members to ClubRight, set their role and permissions, let a Manager see revenue, whether you can stop a staff member booking members in, set their working hours, and what to do if a staff member hasn't received the email to verify or confirm their account.

• Booking bans: blocking members from bookings

  How to stop a member booking, either until a set date or from specific activities.

• Membership plan types: which plan type is right for your gym

  An overview of every membership plan type in ClubRight, from rolling monthly to day passes, to help you choose the right setup.

• Setting up booking notification emails for staff

  How to set up your staff to automatically receive an email when a member books into a class or activity they're assigned to.

• Setting up on-demand video activities

  How to create on-demand video activities, add video content, and control who can access them in the members' video library.

• Using Saved Replies when sending messages

  How to use your Saved Replies when messaging a member, messaging a class from the diary or in Smart Workflows. Not available in Group Messages.

• Messaging members from the diary

  How to message bookings, checked-in members, the waiting list, and previous attendees of a class or activity directly from the ClubRight diary.

• Selling tickets so members can book multiple spaces

  How to let members book more than one space on an activity in a single booking, using ticket purchasing.

• Tracking class attendance

  How to see who attended, who missed their booking, and your show-up rate by activity.

• Managing waiting lists and class capacity

  How to set class capacity and turn waiting lists on or off so full classes are handled the way you want.

• Where to find attendance, revenue and member reports

  A map of where each report lives in ClubRight: the Diary, the Members dashboard, Payments, and the Reporting section.

• Getting your club set up: your first week with ClubRight

  A step-by-step path through everything you need to set up in your first week, from club info to taking your first payment.

• Welcome to the new ClubRight

  An overview of what is new in the new ClubRight, where to find familiar features, and how the navigation has changed.

• Setting up and using credits

  How to set up credit packs for activity access, how members use credits, and how to remove or refund credits.

• Creating and setting up products

  How to create products and set up pricing, stock, availability, promo codes, bolt-ons and groups for your shop and till.

• Till and point of sale overview

  How to use the ClubRight till: starting a sale, taking payment, applying discounts, and completing the sale.

• Sending a group or bulk message

  How to send a message to all your members or a filtered group, including channel options, marketing emails, seeing who a group message went to, and finding replies.

• Giving a member a free session

  How to give a member or prospect a free class by booking them in with a complimentary pass.

• Customising email templates: overview

  An overview of the email templates you can customise in ClubRight, what each one does, how to edit them and how to send yourself a test.

• Creating your first membership plan

  A step-by-step guide to setting up a membership plan in ClubRight using the new plan wizard.

• How do I add a new member?

  How to add a new member or contact in ClubRight with New Contact, then start their membership.

• Cancelling a membership: process and what to expect

  How to cancel a member's membership in ClubRight, immediately or on a future date, and what happens when you do.