When it comes to joining a gym, your potential members will have different ideas on what their joining process should be. Some may want a tour so that they can get to know the premises to make sure it's right for them, on the other hand, some may be quite happy joining online first - a process which is becoming particularly popular in the age of the internet!
We understand the need to keep up with technology and the desire to do everything online, which is why ClubRight's online joining process allows you to do things better.
So how does it work?
First, you will need to locate your joining link, which can be found under Settings > Integrations. This line is unique to your business and is always save under settings
The Online Joining link will need to be place on your business website so customers can then click on it to go through to access the Join Online Process
Next, you'll be taken to the new sign-up page (shown below), which enables your members to both log in and Register their new account.
Your potential member will need to enter their information as shown, then click register.
This will the send the prospect an automated email containing an auto-generated password which they will need to use to log back into their Members Area. It's worth noting that the new member is able to change their password to something more memorable within their profile area.
When your member wants to login again, they will be taken to the sign in area, which will allow them to enter the same email that they used to sign up along with their password.
Once successfully signed in, they will then be taken to the terms and conditions page which will be set by you within the ClubRight System. If the member does not agree to the terms and conditions, ClubRight will prevent the member from progressing in their online joining.
Once they have agreed to these, they will have access to their online members area! They will have the ability to purchase a membership, book classes and purchase credits!
Benefits of Online Joining
The online members area, is the perfect way to engage your members, and make them feel like they are in charge of their fitness. It's perfect for businesses at any stage: perhaps your club does not have a website yet - simply send your prospects your online joining link or share it on social media to increase awareness of the things you have to offer! Alternatively, if you're a larger independent gym who's members are used to more of a franchise-gym-style sign up, this slick and easy process means that your prospects won't think twice about joining your club 😎
Member Photo Capture can only be attempted once for security reasons and as such means that if this needs to be changed a member of staff will be able to do this in teh club.