Firstly you will need to download the welcome screen with all the hardware attached to the pc. To install the welcome screen you will need to go to the settings cog in the top right , then to integrations. Once here you will download the welcome screen

Now open the welcome screen , you may need to search for this by using the search feature on your pc. Normally entering 'welcome' will make it appear 

press F12 this will open the command

Select the POS printer which you have and test if needed. 

Now click this link and search for the printer which you have

Once you have found your printer copy the drawer code and paste it in the 'till command'
press save. This should then get the till to work. 

If the printer you have is not there then you may need to contact the manufacture to gain the code 


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