Results for “how to setup payment credits for a class”

30 results

• Setting up and using credits

  How to set up credit packs for activity access, how members use credits, and how to remove or refund credits.

• Why can't my member book a class?

  The common reasons a member can't book a class, how to fix each one, and how to let members book busy classes before pay-as-you-go customers.

• Membership plan types: which plan type is right for your gym

  An overview of every membership plan type in ClubRight, from rolling monthly to day passes, to help you choose the right setup.

• Adding and removing member bookings manually

  How to book a member into a class from the diary, take payment, add someone to a class that's full, see why an unpaid booking is under Awaiting Payment, set regulars, check in, or remove them from one session or every future session.

• SMS setup and FAQ

  Set up the ClubRight SMS service, manage your monthly bundles, and find answers to common questions about texting your members.

• Creating and setting up products

  How to create products and set up pricing, stock, availability, promo codes, bolt-ons and groups for your shop and till.

• Cancelling a membership: process and what to expect

  How to cancel a member's membership in ClubRight, immediately or on a future date, and what happens when you do.

• Setting up classes, activities and the diary

  How to set up your diary, booking rules, and bookable activities so members can book classes and sessions.

• Managing waiting lists and class capacity

  How to set class capacity and turn waiting lists on or off so full classes are handled the way you want.

• Multi-site bookings: booking classes across your sites

  How to let members book classes and activities across more than one of your sites, using group memberships or credits.

• Troubleshooting member access: club, classes and app

  A quick guide to the most common reasons a member can't get into the club, book a class, or log in.

• Setting up appointment bookings (PT sessions and 1:1s)

  How to set up bookable appointment types for PT, inductions, and other one-to-one sessions.

• Adding a bolt-on to an existing member

  How to add a bolt-on to a member already on a plan, or take one off, by re-adding their membership with or without the bolt-on.

• Limiting how many included classes a member can book

  Cap how many of a plan's included classes members can book free, either once when they join or every day, week, month or year.

• How do I give members guest passes to bring a friend?

  Let members bring a friend or guest to a class, give them a free guest place each month, check guests in and keep track of how many people they bring.

• Payments overview

  The different payment methods you can use in ClubRight, including cash, card, Direct Debit, standing order, and PDQ.

• Till and point of sale overview

  How to use the ClubRight till: starting a sale, taking payment, applying discounts, and completing the sale.

• Member reports and analytics in the Members dashboard

  Where to find member analytics, retention and at-risk reports, and member data lists in the Members dashboard.

• Giving a member a free session

  How to give a member or prospect a free class by booking them in with a complimentary pass.

• ClubRight Pay Card explained

  How ClubRight Pay Card works, including supported payment methods, the integrated terminal, costs, and security.

• Manually adding a membership in club

  How to add a membership plan to a member's profile in club, step by step — from choosing a plan to taking payment.

• Creating your first membership plan

  A step-by-step guide to setting up a membership plan in ClubRight using the new plan wizard.

• Can I move a till sale to a different member?

  Why a completed till sale, and anything it bought such as PT sessions or credit packs, can't be moved or transferred to another member, including a linked member, and how to correct it.

• How do I send a member a receipt for a payment they've already made?

  How to resend a receipt for a past payment, and what to send when a member asks for proof of payment or an invoice for a membership payment.

• Changing membership prices in bulk

  How to update the price for many members on a plan at once using Bulk Payment Actions, and what to check before you do.

• Payment methods compared: Direct Debit, Card, Cash, and Standing Order

  How Direct Debit, Card, Cash, and Standing Order compare in ClubRight, and which to choose for your club.

• Smart Workflows: getting started with automation

  Set up automated member communications in ClubRight using Smart Workflows, from templates to live, running workflows.

• Setting up your Health Questionnaire (ParQ)

  How to set up your ParQ (Health Questionnaire), and how staff complete, review or update a member's ParQ in club.

• Investigating billing disputes and payment errors

  How to investigate a billing dispute or payment error in ClubRight, starting with the member's record.

• Smart Workflow templates: what's available and when to use them

  A guide to every Smart Workflows template in ClubRight and when to use each one to get the best results.