If you are having trouble with the welcome screen then it can often be easiest to uninstall and then reinstall the application, ensuring a clean setup.

To uninstall the application, go to the Windows start button in the bottom left of your screen, and then type in 'add or remove programs' before clicking the best match.

Now wait for it to load your list of applications, then you can find the
ClubRight application and click uninstall.

After you have uninstalled the ClubRight Welcome Screen, there are still a few files we need to remove, to remove these, you will navigate to the C:\ drive.

Next, go to 'Users', and click into each of the users to find the file. You are going to be looking for files with clubright within the name and delete these files. Both files are shown below.

Now you are going to reinstall the welcome screen, to do this, you must be logged in as an owner. Then go to the settings cog in the top right, click on club info then go to the apps tab, and within here you will be able to install the welcome screen/pos terminal.

Run the program that downloads, and your Welcome Screen should work. If you have trouble with this process you can always contact us via the orange button in the bottom-right corner.

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