Results for “stand by your gym campaign”

30 results

• Membership plan types: which plan type is right for your gym

  An overview of every membership plan type in ClubRight, from rolling monthly to day passes, to help you choose the right setup.

• Driving local traffic: SEO basics for clubs

  How your ClubRight Website helps you rank in local and AI search, and simple steps to help your club get found.

• How do I stop bookings on a day the gym is closed?

  Block out a day in the booking diary for a closure or bank holiday, and stop members booking sessions on the day the gym is closed.

• Using Browser Check-In

  Let members check in by entering their code (PIN) on any tablet or computer, and the web address (link) to open it.

• Tracking website performance with visitor analytics

  See how your website converts visitors into members and bookings, and connect GA4 or Meta Pixel.

• Personalising the member app

  Customise your member app's branding, tiles, pages and settings to match your club and guide members to the right actions.

• Custom fields and tagging

  How to add custom registration fields, remove a compulsory question from your join form or make it optional, and use tags to group and filter your members.

• How do I give members guest passes to bring a friend?

  Let members bring a friend or guest to a class, give them a free guest place each month, check guests in and keep track of how many people they bring.

• Member login and password troubleshooting

  Common reasons a member can't log in to the ClubRight Member App or their online member area, and how to resolve them.

• I already have a ClubRight club. How do I get another one?

  Already a ClubRight customer and want to open a second club, gym, studio or site? How to add another club or new location, who to contact, and linking your clubs as a multi-site group.

• Is there a reward for referring other clubs to ClubRight?

  Can you get a reward or discount for recommending ClubRight to another gym, studio or club? How to find your invite link, share it and see current referral offers.

• Setting up FAQs

  Add questions and answers to your website, and why a good FAQ section helps your club get found.

• Online joining process

  Walk-through of how a prospect joins your club online, what they see at each step, and how to share your joining link.

• Our Customer Promise

  What ClubRight commits to when you contact support, including response times and how we keep you updated.

• Restrictions and eligibility on membership plans

  How to set age restrictions and membership eligibility on a plan, so only the right members can purchase it.

• Understanding the member profile

  An overview of the member profile dashboard: where to find a member's details, membership, payments, activity, and actions.

• Letting the helpdesk connect to your PC with TeamViewer

  How the ClubRight helpdesk uses TeamViewer to remotely diagnose Welcome Screen, scanner, and access control issues.

• ClubRight Pay Card explained

  How ClubRight Pay Card works, including supported payment methods, the integrated terminal, costs, and security.

• How do I unlink a linked profile?

  What a linked profile is in ClubRight, and how to separate a shared member, a child on a parent's account, or two profiles that share one email.

• Setting up promo codes for membership plans

  Create membership plans that are only visible when a valid promo code is entered, ideal for exclusive or time-limited offers.

• A guide to the reports in the Reporting section

  What each report in the Reporting section shows, covering operational, communications, and accounting reports.

• Setting up Referrals

  Reward members who refer friends and family, with rewards applied automatically when a referred member joins.

• Using Mailchimp for email marketing

  How to connect Mailchimp to ClubRight and push a group of members into a Mailchimp list for email campaigns.

• Redirecting members to a custom confirmation page

  Send new members to a custom confirmation page at the end of the joining process to support tracking and marketing campaigns.

• Nurturing leads with Smart Workflows

  Use the Prospect Nurture workflow to automatically follow up with new prospects and encourage them to join your gym.

• Creating and managing Saved Replies

  How to create and manage Saved Replies in ClubRight, your reusable messages for the situations you need to communicate about often.

• Getting your club set up: your first week with ClubRight

  A step-by-step path through everything you need to set up in your first week, from club info to taking your first payment.

• Freezing, unfreezing and pausing memberships

  Temporarily pause a member's membership and payments when they are unable to attend, and reinstate it when they are ready to return.

• Cancelling a membership: process and what to expect

  How to cancel a member's membership in ClubRight, immediately or on a future date, and what happens when you do.

• How to bulk extend your membership plans

  Extend the end date of multiple membership plans at once using Bulk Payment Actions, and what to check before you do.