Results for “club info”
30 results
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Editing your club info
Update your club's name, contact details, branding, and policies on the Club Info page.
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Getting your club set up: your first week with ClubRight
A step-by-step path through everything you need to set up in your first week, from club info to taking your first payment.
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Troubleshooting member access: club, classes and app
A quick guide to the most common reasons a member can't get into the club, book a class, or log in.
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Selling, closing, moving, or expanding your club
What to do when you sell, close, relocate, or expand your club, including how to notify us and your payment providers.
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Manually adding a membership in club
How to add a membership plan to a member's profile in club, step by step — from choosing a plan to taking payment.
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Personalising the member app
Customise your member app's branding, tiles, pages and settings to match your club and guide members to the right actions.
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What is Milo, and what can it do for my club?
What Milo is, what it can look up and change for you, what it can't do, who at your club can use it, and how to reach a person.
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I already have a ClubRight club. How do I get another one?
Already a ClubRight customer and want to open a second club, gym, studio or site? How to add another club or new location, who to contact, and linking your clubs as a multi-site group.
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Setting your contact details and opening hours
Set your website's contact details and opening hours, and fix hours that look wrong.
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Setting up your ClubRight Website
What the ClubRight Website is, why it is built for conversions, and how to set it up and go live.
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Setting up and troubleshooting the Welcome Screen
What the Welcome Screen is, how to install it, fix common problems, and reinstall it if needed.
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Setting up your Terms, Privacy Policy, and other member area pages
How to edit your Terms and Conditions, Privacy Policy, and other standard pages your members see in the member area.
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Where do I see my club's revenue?
Where to find your club's total revenue for any period, and how it differs from the payments balance on Balance & Activity.
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Two-factor authentication and login timeouts
How two-factor authentication and the login timeout work for your staff, and how to set how long staff stay logged in.
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Driving local traffic: SEO basics for clubs
How your ClubRight Website helps you rank in local and AI search, and simple steps to help your club get found.
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Setting up your QR code and barcode scanner
How to set up and troubleshoot the desktop QR or barcode scanner for member check-in.
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Website troubleshooting: common questions
Quick fixes for common website questions: missing sections, wrong hours or prices, and changes not showing.
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Preventing access abuse and credential sharing
How to use ClubRight to detect and prevent credential sharing, login abuse, and unauthorised access at your club.
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How access control works with ClubRight
How ClubRight controls door and turnstile entry, the hardware it supports, and what you need to run it.
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Setting up your club account for GDPR compliance
How to set up your terms, privacy policy, and consent options in ClubRight to support your GDPR compliance obligations.
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Branded QR codes for membership plans
How to find each plan's QR code, embed your club logo, and use them to promote specific membership plans to prospects.
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Connecting your custom domain
How to connect your own domain to your ClubRight Website and set it live, step by step.
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Setting up FAQs
Add questions and answers to your website, and why a good FAQ section helps your club get found.
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ClubRight Pay Direct Debit explained
How ClubRight Pay Direct Debit works for your club, including what's included, pricing model, and settlement timings.
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Setting up Paxton access control
How ClubRight connects to Paxton Net2 for door and turnstile access, and how to set it up.
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Adding an About Us section
Tell visitors who you are and why to choose your club with a short About section and image.
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Where do I find my ClubRight invoices?
How to see your ClubRight invoices and the monthly Direct Debit your club pays ClubRight, and change how you pay us, from Manage account in the account menu.
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Setting up ClubRight Pay Card
How to set up ClubRight Pay Card from your ClubRight account, including business type, agreement, bank details, and sales info.
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Helping your members access and use the ClubRight Member App
How your members download and sign in to the ClubRight Member App, what they can do in it, where they find their QR code to scan in, and how to promote it to drive adoption.
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Setting up membership renewals
Control when members can renew their membership, both as a club-wide default and on individual plans, and how to renew a fixed-term membership for a member.