Member Profiles

Get familiar with your member profiles!

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12 articles in this collection
Written by Customer-Success and Sam

How to assign a membership card to a member

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Written by Sam
Updated over a week ago

Why can't my Member Log in?

Is your member having trouble accessing their account? Here's a few things to check!
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Written by Sam
Updated over a week ago

Parent/Guardian Accounts

How to set up and manage a member/child account using GoCardless & Stripe.
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Written by Customer-Success
Updated over a week ago

Set a Membership Cancellation Date

Available for GoCardless Customers only.
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Written by Customer-Success
Updated over a week ago

How to setup and use custom fields!

How to setup your own customer fields, which you can then use to search, filter, and track customers.
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Written by Sam
Updated over a week ago

Member Confirmation Email 📧

Membership welcome and confirmation email templates
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Written by Customer-Success
Updated over a week ago

How to freeze a membership

Freezing a Membership with GoCardless
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Written by Customer-Success
Updated over a week ago

Creating and using Booking Bans

This article explains how to stop customers from booking into a specific class for a time period.
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Written by Sam
Updated over a week ago

Sending bespoke messages

How to send a message to an individual member (SMS/email/Mailchimp)
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Written by Customer-Success
Updated over a week ago

Adding referrers to members

Method for adding a referrer to a member's profile
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Written by Sam
Updated over a week ago

How to set and change a profile picture from within clubright.

changing a members profile picture
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Written by Sam
Updated over a week ago

Members Profile

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Written by Customer-Success
Updated over a week ago