Results for “automated booking confirmation emails”

30 results

• Customising email templates: overview

  An overview of the email templates you can customise in ClubRight, what each one does, how to edit them and how to send yourself a test.

• Configuring your messaging settings

  How to configure incoming notifications, send windows, message review, automatic messages, and signatures in your Messaging Settings.

• Setting up booking notification emails for staff

  How to set up your staff to automatically receive an email when a member books into a class or activity they're assigned to.

• Consent options and marketing sources

  How to set up consent options and marketing sources to keep your marketing compliant and track where members come from.

• How does a member set up or change their Direct Debit?

  How members and staff set up or change a Direct Debit, by route and by provider, including lead times.

• Redirecting members to a custom confirmation page

  Send new members to a custom confirmation page at the end of the joining process to support tracking and marketing campaigns.

• Creating a booking in the diary

  How to schedule a class or one-off session into your diary using the Schedule Class wizard.

• Adding and removing member bookings manually

  How to book a member into a class from the diary, take payment, add someone to a class that's full, see why an unpaid booking is under Awaiting Payment, set regulars, check in, or remove them from one session or every future session.

• Can I change the email address receipts are sent from?

  Why your club's emails and online payment receipts come from a mail@….crmail.uk address, why you can't change it, and where member replies go.

• Setting up staff users and permissions

  How to add staff members to ClubRight, set their role and permissions, let a Manager see revenue, whether you can stop a staff member booking members in, set their working hours, and what to do if a staff member hasn't received the email to verify or confirm their account.

• What does 'No outbound messages on record' mean?

  What the contact line above a member's messages on their profile means, which messages count as contact, and why automatic emails count.

• Setting up classes, activities and the diary

  How to set up your diary, booking rules, and bookable activities so members can book classes and sessions.

• Blocking and unblocking users

  How to block someone by email from signing up, logging in or getting into your club, what the block does and doesn't cover, and how to unblock them.

• What is Milo, and what can it do for my club?

  What Milo is, what it can look up and change for you, what it can't do, who at your club can use it, and how to reach a person.

• Helping your members access and use the ClubRight Member App

  How your members download and sign in to the ClubRight Member App, what they can do in it, where they find their QR code to scan in, and how to promote it to drive adoption.

• Booking bans: blocking members from bookings

  How to stop a member booking, either until a set date or from specific activities.

• Customising your email layout template

  How to edit your Layout Template in ClubRight, the master wrapper that controls branding for every automated email you send.

• Payments overview

  The different payment methods you can use in ClubRight, including cash, card, Direct Debit, standing order, and PDQ.

• Sending a group or bulk message

  How to send a message to all your members or a filtered group, including channel options, marketing emails, seeing who a group message went to, and finding replies.

• Why can't my member book a class?

  The common reasons a member can't book a class, how to fix each one, and how to let members book busy classes before pay-as-you-go customers.

• Setting up resources (rooms, equipment)

  How to set up bookable rooms and resources like bikes or courts, and link them to activities and appointment types.

• Setting up appointment bookings (PT sessions and 1:1s)

  How to set up bookable appointment types for PT, inductions, and other one-to-one sessions.

• Smart Workflows: getting started with automation

  Set up automated member communications in ClubRight using Smart Workflows, from templates to live, running workflows.

• Giving a member a free session

  How to give a member or prospect a free class by booking them in with a complimentary pass.

• Payment methods compared: Direct Debit, Card, Cash, and Standing Order

  How Direct Debit, Card, Cash, and Standing Order compare in ClubRight, and which to choose for your club.

• Connecting Google Analytics

  How to connect Google Analytics to ClubRight to track how members use your online portal, sign-ups, and marketing.

• Managing waiting lists and class capacity

  How to set class capacity and turn waiting lists on or off so full classes are handled the way you want.

• Selling tickets so members can book multiple spaces

  How to let members book more than one space on an activity in a single booking, using ticket purchasing.

• Cancelling a membership: process and what to expect

  How to cancel a member's membership in ClubRight, immediately or on a future date, and what happens when you do.

• Viewing your messages in Conversations

  How to find member messages from your ClubRight dashboard and the Conversations page, with filters, search, and groups to focus on what matters.