Results for “how to use the browser check in”

Using Browser Check-In

Let members check in by entering their code (PIN) on any tablet or computer, and the web address (link) to open it.

Helping your members access and use the ClubRight Member App

How your members download and sign in to the ClubRight Member App, what they can do in it, where they find their QR code to scan in, and how to promote it to drive adoption.

What do I do if ClubRight won't open?

What to check when ClubRight isn't opening, won't load or shows a blank page on the web, how to see if ClubRight is down, and how to reach support.

Why was a member refused entry on the welcome screen?

Every message the welcome screen and browser check-in show when they turn a member away, what causes each one, the order the checks run in, and what to check.

Setting up and troubleshooting the Welcome Screen

What the Welcome Screen is, how to install it, fix common problems, and reinstall it if needed.

Member login and password troubleshooting

Common reasons a member can't log in to the ClubRight Member App or their online member area, and how to resolve them.

Sending messages to the Welcome Screen at check-in

What the Welcome Screen channel does in ClubRight, and how to use it to share messages with members as they check in.

Two-factor authentication and login timeouts

How two-factor authentication and the login timeout work for your staff, and how to set how long staff stay logged in.

How do I change a member's membership number?

Smart Workflow templates: what's available and when to use them

A guide to every Smart Workflows template in ClubRight and when to use each one to get the best results.

Till and point of sale overview

How to use the ClubRight till: starting a sale, taking payment, applying discounts, and completing the sale.

Custom fields and tagging

How to add custom registration fields, remove a compulsory question from your join form or make it optional, and use tags to group and filter your members.

Troubleshooting member access: club, classes and app

A quick guide to the most common reasons a member can't get into the club, book a class, or log in.

Setting up your QR code and barcode scanner

How to set up and troubleshoot the desktop QR or barcode scanner for member check-in.

Setting up your Terms, Privacy Policy, and other member area pages

How to edit your Terms and Conditions, Privacy Policy, and other standard pages your members see in the member area.

Connecting your custom domain

How to connect your own domain to your ClubRight Website and set it live, step by step.

Connecting your integrations

An overview of the third-party tools you can connect to ClubRight, what each one does, and how to set them up.

Multi-site access: letting members use more than one site

How to set up memberships that let members enter more than one of your sites, and how multi-site access differs from bookings.

Connecting Google Analytics

How to connect Google Analytics to ClubRight to track how members use your online portal, sign-ups, and marketing.

Forgotten password

How a member resets a forgotten password from your club's login page, step by step.

Preventing access abuse and credential sharing

How to use ClubRight to detect and prevent credential sharing, login abuse, and unauthorised access at your club.

How access control works with ClubRight

How ClubRight controls door and turnstile entry, the hardware it supports, and what you need to run it.

Smart Workflows: getting started with automation

Set up automated member communications in ClubRight using Smart Workflows, from templates to live, running workflows.

Sending a group or bulk message

How to send a message to all your members or a filtered group, including channel options, marketing emails, seeing who a group message went to, and finding replies.

Setting up appointment bookings (PT sessions and 1:1s)

How to set up bookable appointment types for PT, inductions, and other one-to-one sessions.

Changing or upgrading a member's plan

Move a member from one membership plan to another (for upgrades, downgrades, or plan switches) without cancelling their membership.

Connecting ClubRight to ChatGPT, Claude and other AI tools

How to connect your own AI tool to ClubRight, what it can and can't do, and how to keep your members' data safe.

Adding and removing member bookings manually

How to book a member into a class from the diary, take payment, add someone to a class that's full, see why an unpaid booking is under Awaiting Payment, set regulars, check in, or remove them from one session or every future session.

Personalising the member app

Customise your member app's branding, tiles, pages and settings to match your club and guide members to the right actions.

Limiting how often a member can visit

Cap how many times a member can check in within a set period, to help prevent membership sharing.