If you are having trouble with the welcome screen then it can often be easiest to uninstall and then reinstall the application, ensuring a clean setup.
To uninstall the application, go to the Windows start button in the bottom left of your screen
Type in 'add or remove programs' before clicking the best match.
Now wait for it to load your list of applications, then you can find the
ClubRight welcome screen application and click uninstall.
After you have uninstalled the ClubRight Welcome Screen, you will navigate to the C:\ drive.
You can access the C drive by clicking your folder icon, then click this pc.
Open C drive
Next, go to 'Users',
Then find the clubright and clubright settings file.
Delete these files.
Now you are going to reinstall the welcome screen, to do this, you must be logged in as an owner.
Then go to the settings cog in the top right,
Click on club info
Go to the apps tab
Install the welcome screen/pos terminal.
Run the program that downloads, and your Welcome Screen should work. If you have trouble with this process you can always contact us via the orange button in the bottom-right corner.
Please keep in mind that this will reset your Welcome Screen, you will need to log in again, and also setup your scanner and/or access control again. Your approved access control installer can help with this.
IMPORTANT If you encounter a "vendor" or "cannot start application" type error message whilst trying to reinstall the Welcome Screen, then please follow these steps:
close the Welcome screen exe
press the Windows key
type %LocalAppData% and press enter
delete the entire 'Apps' folder
run the Welcome Screen again