Smart Notifications allow you to send a message that automatically goes out as a push notification or an email, depending on whether the member has the ClubRight Member App installed. It’s the easiest way to ensure members receive your updates, regardless of how they access their account.
If the member has the app, they’ll get a push notification. If not, the message will be delivered by email instead — all handled automatically by ClubRight.
Package
This feature is available on the Complete package.
Why Use This Feature?
Use Smart Notifications when you want to:
Reach all members instantly using the most suitable method
Send quick updates without needing to check who has the app
Improve open rates and engagement with important announcements
Save time by avoiding duplicate messages or manual follow-ups
To send a Smart Notification to multiple members:
Go to the Members Grid
Use filters to narrow down the list of members you want to message
Click Selected Member Options
Choose Send a Message
Click Smart Notification
Compose your message
Click Send
To send a Push Notification to one member:
Open the member’s profile
Go to the Comms Hub
Click Send Message
Select Send Push Notification
Write your message and send
