Key Points to Note
It is important to ensure that your access control set up has a dedicated Windows PC. This will not work on mac. Please ensure the computer has at least 6GB of physical memory and is hardwired to the internet.
Check all cables are fully connected and nothing is blocking the ports. Ensure all hardware is working. Also please ensure the welcome screen is open and online.
We can only support or guarantee hardware that we have supplied or has been tested previously and therefore known to work with ClubRight.
Step 1
Go to Settings in the top right
Club Info, and select the apps tab. apps tab
Download the welcome screen.
This will then download the latest version.
Step 2
Open the welcome screen and log in with your owner account details.
Click F12, this will open the options menu.
Step 3
Click set next to reader ID.
Scan a barcode
This should automatically fill in the reader ID.
Do not type on the keyboard within this step otherwise it will link up incorrectly
Step 4
Click save and restart the welcome screen.
Step 5
Test this works with a member/test member.
Step 6
Now ensure the welcome screen remains open to work with clubright.
Most clubs like to have the Welcome Screen open and customer-facing for members to see when they walk in which will also greet them and contains important information as well.
