In ClubRight, renewal windows determine how early or how late a member can purchase a new plan before or after their current membership expires. You can set a club-wide default that applies to all plans, and override it on individual plans where you need different behaviour.
Club-wide renewal defaults
The Renewal Defaults setting applies to all membership plans that do not have their own renewal window configured. It is the baseline for your whole club.
How to set renewal defaults
Click the burger menu in the top left-hand corner.
Click Settings.
Under Finance & Billing in the left-hand menu, click Renewal Defaults.
Alternatively, click the Renewal Defaults button in the top right corner of the Membership Plans page.
Set the following:
Allow renewal from: how many days before their membership expires a member can start the renewal process. For example, entering 30 means members can renew up to 30 days before their expiry date.
Allow renewal until: how many days after their membership expires a member can still renew. For example, entering 7 means members have a 7-day grace period after expiry to renew without needing staff to intervene.
Both fields default to 0. Leave them at 0 if you want each plan to use its own renewal window setting instead.
Changes save automatically.
Per-plan renewal windows
You can set a custom renewal window on individual plans that overrides the club-wide default. This is useful if some plans need a longer or shorter renewal window than others, for example giving annual members more notice to renew than monthly members.
How to set a renewal window on a plan
Go to Settings > Membership Plans.
Click the three dots on the plan card and select Edit.
Scroll to the Duration section and find Renewal Window.
Select Custom to set a renewal window specific to this plan.
Set Days Before Expiry: how many days before expiry members can start renewing.
Set Days After Expiry: how many days after expiry members can still renew.
Under Renewable Plans, choose either Any Plan (members can renew into any available plan) or Specific Plans (choose which plans members on this plan can renew into).
Click Save Changes.
To remove a custom window and revert to the club-wide default, select No Renewal Window in the Renewal Window section.
How renewal windows work in practice
When a member is within their renewal window, they will see the option to renew in the Member Area. If a member is outside the renewal window, either too early or too late, the renewal option will not be visible to them.
📋 Note: If a plan is set to No Renewal Window and no club-wide default has been configured, members on that plan will not be able to self-serve their renewal. Staff will need to handle renewals manually.
💡 Helpful tip: For annual memberships, setting a renewal window of 30 days before expiry gives members enough notice to renew before their access lapses, while keeping the purchase close enough to expiry that it feels timely rather than premature.