Memberships, Plans & Pricing
Set up and manage what your club sells: membership plans, products, credits, bolt-ons, and pricing.
19 articles
Creating membership plans
uild and set up the membership plans you offer, using the plan wizard
Membership plan types
Set up specific kinds of plan: monthly, paid upfront, joint, day pass, and how to categorise them.
- Membership plan types: which plan type is right for your gymAn overview of every membership plan type in ClubRight, from rolling monthly to day passes, to help you choose the right setup.
- Organising plans with membership plan categoriesGroup your membership plans into categories so members can find the right plan when joining or renewing.
Managing memberships
Change, cancel, freeze, renew, and adjust members' plans, individually or in bulk.
- Adding a bolt-on to an existing memberA workaround for adding a bolt-on to a member already on a plan, by re-adding their membership with the bolt-on included.
- What can be edited on a live membership planA quick reference guide to which membership plan settings can be changed after a plan has been assigned to a member.
- Manually adding a membership in clubHow to add a membership plan to a member's profile in club, step by step — from choosing a plan to taking payment.
- Changing or upgrading a member's planMove a member from one membership plan to another (for upgrades, downgrades, or plan switches) without cancelling their membership.
- Restrictions and eligibility on membership plansHow to set age restrictions and membership eligibility on a plan, so only the right members can purchase it.
- How to bulk extend your membership plansExtend the end date of multiple membership plans at once using Bulk Payment Actions — and what to check before you do.
- Branded QR codes for membership plansHow to find each plan's QR code, embed your club logo, and use them to promote specific membership plans to prospects.
- Changing membership prices in bulkHow to update the price for many members on a plan at once using Bulk Payment Actions, and what to check before you do.
- Cancelling a membership: process and what to expectHow to cancel a member's membership in ClubRight, immediately or on a future date, and what happens when you do.
- Freezing, unfreezing and pausing membershipsTemporarily pause a member's membership and payments when they are unable to attend, and reinstate it when they are ready to return.
- Setting up membership renewalsControl when members can renew their membership, both as a club-wide default and on individual plans.
Add-ons and Credits
Offer bolt-ons, credits, and ePoints loyalty rewards alongside your plans.
Pro-rata charges
How ClubRight calculates part-period charges when a member joins or changes plan mid-cycle.
Promo codes & discounts
Set up promo codes and apply discounts to memberships and at the till.
Products & inventory
Set up products for sale, organise them into groups, and manage stock levels.