ClubRight lets you restrict who can purchase a membership plan based on age. This is useful for junior plans, senior plans, or any membership where eligibility needs to be controlled. When a plan is age restricted, ClubRight will prompt the member to confirm who the plan is for before they can proceed.
How to set up age restrictions on a plan
Click the burger menu in the top left-hand corner and go to Settings.
Under Your Offerings, click Membership Plans.
Click the three dots on the plan card and select Edit.
In the left-hand menu, click Availability.
Under Age Restrictions, select Age Restricted.
Enter the minimum age and maximum age for the plan.
Click Save Changes.
Once saved, only members within the specified age range will be able to purchase the plan.
⚠️ Note: ClubRight cannot validate a member's date of birth. It is the club's responsibility to verify the information provided on registration directly with the member if required.
What members will see
When a member tries to purchase an age-restricted plan, ClubRight will prompt them to confirm who the plan is for. They can:
Assign the membership to their own profile
Select an existing linked profile (for example, a child's profile)
Create and link a new profile
This prevents memberships from being accidentally assigned to the wrong profile, which is particularly useful for junior memberships managed by a parent or guardian.
Example: junior gymnastics membership
A gymnastics club offers a junior membership for members aged 6 to 12. The plan is set to Age Restricted with a minimum of 6 and a maximum of 12. A 9-year-old can purchase the plan, but a 5-year-old or 13-year-old cannot. When a parent purchases the plan online, ClubRight prompts them to confirm it is for their child rather than themselves.
Can I make a membership plan available only to certain companies?
Yes. ClubRight can't check who a member works for, but you can set up a corporate plan so only employees of your partner companies can join it, and it isn't open to the public. You can do this in two ways. You can require a promo code, which hides the plan from your public plan list until someone enters the right code. Or you can make the plan In-Club Only, so only your staff can add members to it.
Option 1: a promo code for each partner company
A plan that needs a promo code doesn't appear in your public list of membership plans. Visitors see a Have a promo code? option on your membership page, and the plan only appears once they enter the right code. If someone opens the plan's direct link, they can see its name and price, but they can't join until they enter the code.
Each plan has one promo code. To give each partner company its own code, make a separate copy of the corporate plan for each company, with its own name and code. For example, Corporate Elite - Acme with the code ACME. Giving each copy its own name also lets you filter your membership reports to see how many people have joined from each company.
Click the burger menu in the top left-hand corner and go to Settings.
Under Your Offerings, click Membership Plans.
Click the three dots on the plan card and select Edit.
In the left-hand menu, click Availability.
Under Plan Availability, select In-Club + Online.
Under Promo Code, select Requires Code.
Enter the promo code for that company.
Click Save Changes.
Give the code to the partner company, for example through their HR team or staff intranet, along with the link to your membership page. For more on promo codes, see Setting up promo codes for membership plans.
⚠️ Note: Anyone with the code can join, so ask the company to keep it for their employees only.
⚠️ Note: Promo codes for membership plans are available to Complete customers and are not available to Core customers. If you cannot see the Promo Code option, please speak to a member of the Customer Success team, who can check what your package includes and discuss the options available to you.
Option 2: keep the plan in-club only
If you'd like to check that someone works for a partner company before they join, for example by asking for a work ID or a company email address, make the plan In-Club Only. The plan won't be available to buy online, and only your staff can add members to it.
Click the burger menu in the top left-hand corner and go to Settings.
Under Your Offerings, click Membership Plans.
Click the three dots on the plan card and select Edit.
In the left-hand menu, click Availability.
Under Plan Availability, select In-Club Only.
Click Save Changes.
💡 Tip: Let your partner companies know how their employees can join, for example by bringing their work ID to reception.
Important note on online registration
If the Turn off online sign-ups setting is enabled in your Member Area settings, the membership eligibility feature will not work as intended — members will be unable to register a new profile online. Make sure online sign-ups are enabled if you want members to be able to create linked profiles during the purchase flow.
💡 Helpful tip: Age restrictions work alongside the Shared membership type. If you offer a family plan, set the membership type to Shared and use age restrictions on your junior plans to ensure each profile is the correct age when being linked.