By default, members can book as many of their plan's included classes as they like. With Included Classes set to Limited, you choose how many they can book free, and whether that allowance is a one-off or refreshes every day, week, month or year.
Use it to cap a plan at, say, 2 classes a week, or to give new members a set number of free classes when they join.
How to set a limit on included classes
Go to Settings > Your Offerings > Membership Plans and open the plan.
Select Availability (Who can buy it?).
Under Included Classes, choose Limited.
Next to Allow, enter the number of classes, then choose how often the allowance applies from the included classes per dropdown: Once, Daily, Weekly, Monthly or Yearly.
Click Save Changes.
⚠️ Note: The limit only applies to the activities ticked under Included Activities on the plan's Included step. Make sure the classes you want to cap are ticked there.
Giving new members free classes when they join
To give new members a fixed number of free classes when they join, for example 4 free classes on a rolling monthly plan, set the allowance to Once:
Open the plan and select Availability.
Under Included Classes, choose Limited.
Enter 4 next to Allow and choose Once from the included classes per dropdown.
Click Save Changes.
Members on the plan can then book 4 of the included classes free. Once they've used all 4, the allowance doesn't refresh.
💡 Tip: If you want the allowance to refresh, for example 4 free classes every month, choose Monthly instead of Once.
What happens when a member reaches their limit?
When you book a member into an included class from the diary after they've used their allowance, ClubRight shows how many they've used, for example: "Claude has used 4 of 4 included classes on Monthly Rolling."
The class is no longer included free. To book them in, you can:
sell a product that includes the class, such as a credit pack, and take payment
choose Book unpaid — chase payment later to book them in now and collect payment afterwards.
Frequently asked questions
Does the Once allowance refresh each month?
No. Once is a one-off allowance. When the member has used it, they can't book any more classes free through this allowance.
Is this the same as a visit limit?
No. Visit Limits, also under Availability, caps how many times a member can check in to the club. Included Classes caps how many included classes they can book free. You can use either or both. See Limiting how often a member can visit.
Can I add a limit to a plan members are already on?
Yes. Open the plan, change the setting under Availability and save. The limit applies to members already on the plan as well as new members.
Have more questions about class limits? Click the orange chat button at the bottom of your screen to speak to our team.