Results for “how to cancel a membership plan”

30 results

• Membership plan types: which plan type is right for your gym

  An overview of every membership plan type in ClubRight, from rolling monthly to day passes, to help you choose the right setup.

• Cancelling a membership: process and what to expect

  How to cancel a member's membership in ClubRight, immediately or on a future date, and what happens when you do.

• Creating your first membership plan

  A step-by-step guide to setting up a membership plan in ClubRight using the new plan wizard.

• Changing or upgrading a member's plan

  Move a member from one membership plan to another (for upgrades, downgrades, or plan switches) without cancelling their membership.

• Adding a bolt-on to an existing member

  How to add a bolt-on to a member already on a plan, or take one off, by re-adding their membership with or without the bolt-on.

• What can be edited on a live membership plan

  A quick reference guide to which membership plan settings can be changed after a plan has been assigned to a member.

• How do I change a membership's contract end date?

  How to add days to a fixed-term membership, and how to end one earlier than its contract end date.

• Setting up membership renewals

  Control when members can renew their membership, both as a club-wide default and on individual plans, and how to renew a fixed-term membership for a member.

• How do I sell a membership now that starts on a later date?

  Pre-sell a membership, such as a founder membership, so members buy it today online or in club and it starts on a later date.

• Organising plans with membership plan categories

  Group your membership plans into categories so members can find the right plan when joining or renewing.

• Changing a member's Direct Debit payment date

  How to change the Direct Debit collection date for a ClubRight Pay or GoCardless member.

• Restrictions and eligibility on membership plans

  How to set age restrictions and membership eligibility on a plan, so only the right members can purchase it.

• Manually adding a membership in club

  How to add a membership plan to a member's profile in club, step by step — from choosing a plan to taking payment.

• Changing membership prices in bulk

  How to update the price for many members on a plan at once using Bulk Payment Actions, and what to check before you do.

• Setting up promo codes for membership plans

  Create membership plans that are only visible when a valid promo code is entered, ideal for exclusive or time-limited offers.

• How does a member set up or change their Direct Debit?

  How members and staff set up or change a Direct Debit, by route and by provider, including lead times.

• How your memberships show on your website

  Control how your membership plans appear on your website, from pricing to the "Most popular" badge.

• Branded QR codes for membership plans

  How to find each plan's QR code, embed your club logo, and use them to promote specific membership plans to prospects.

• Pro-rata charges explained

  Understand what a pro-rata charge is, how ClubRight calculates it, and how to turn it on or off for a membership plan.

• Online joining process

  Walk-through of how a prospect joins your club online, what they see at each step, and how to share your joining link.

• Why can't my member book a class?

  The common reasons a member can't book a class, how to fix each one, and how to let members book busy classes before pay-as-you-go customers.

• Freezing, unfreezing and pausing memberships

  Temporarily pause a member's membership and payments when they are unable to attend, and reinstate it when they are ready to return.

• ClubRight Pay Card explained

  How ClubRight Pay Card works, including supported payment methods, the integrated terminal, costs, and security.

• Setting up appointment bookings (PT sessions and 1:1s)

  How to set up bookable appointment types for PT, inductions, and other one-to-one sessions.

• Member reports and analytics in the Members dashboard

  Where to find member analytics, retention and at-risk reports, and member data lists in the Members dashboard.

• Understanding the member profile

  An overview of the member profile dashboard: where to find a member's details, membership, payments, activity, and actions.

• Setting up classes, activities and the diary

  How to set up your diary, booking rules, and bookable activities so members can book classes and sessions.

• What is Milo, and what can it do for my club?

  What Milo is, what it can look up and change for you, what it can't do, who at your club can use it, and how to reach a person.

• Can I move a member to another of our clubs?

  There's no move option. Cancel at the old club, add them at the new one and set up their payments again.

• Setting up and using credits

  How to set up credit packs for activity access, how members use credits, and how to remove or refund credits.