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How do I set up Promo Codes?

Allow restricted access to your membership plans, without any manual work!

Updated over a week ago

The principle of Promo Codes in Complete is simple — you create a promotional membership plan with your chosen offer (such as a discounted price, additional class access, or other benefits), and apply a Promo Code to it.

When a member enters this Promo Code in their Members Area, the promotional membership is unlocked and available for them to purchase.

You can follow this tutorial on how to set up a Promo Membership Plan, or read the steps below!


Package

This feature is available on the Complete package only.


Setting Up a Promo Membership Plan

You'll set up your promotional membership plan just like any other membership plan — but with the promotional offer included (for example, discounted pricing or added access).
You can also attach a Bolt-on to your promotional membership if needed — learn more about Bolt-ons here.

Step 1

Go to the Settings menu, then click on Membership Plans.
Either create a new plan, or edit an existing one.

Next, go to the Details tab.

Step 2

Click on Add Promo Code.
Enter a name for your Promo Code (for example: SUMMER2019).

Here's an Example! 

In this example, we’ve created a Promo Membership with these benefits:

  • No joining fee

  • No contract

  • One personal training session per month (added as a Bolt-on)

The Promo Code we’ve used for this membership is SUMMER2019.

You can share this code alongside your unique registration link to help promote the offer and drive sales.

Member Joining Online

When a member clicks on your club’s registration link to join online, they’ll follow the normal joining process.

They’ll see a box where they can enter a Promo Code (in this example: SUMMER2019).
After entering the Promo Code and clicking Submit, the promotional membership plan will become visible and available to purchase.

The member can then continue with their purchase as normal.

The membership plan is now available to purchase.

The member would then continue with their purchase as normal.

You can also use promo codes for products in the online shop click here to find out more about this feature.


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