Keep your club’s data secure by adjusting the Login Timeout period when Two-Factor Authentication (2FA) is enabled — giving you greater control over how long users stay logged in during periods of inactivity.
📦 Package
Complete only (available to purchase as a bolt-on at a cost of £50ppm)
✅ Why Use This Feature?
✅ Session Control – Automatically log users out after a set period of inactivity.
✅ Enhanced Security – Reduces the risk of unauthorised access on shared or unattended devices.
✅ Customisable Per Club – Tailor the timeout duration to your specific security needs.
💡 Use Case – Inactivity Timeout at a Reception PC
A gym using a shared PC at the front desk sets a 10-minute login timeout for inactive sessions.
Staff are logged out after 10 minutes of no activity, ensuring sensitive data isn't left exposed if they forget to manually log out.
👌 Ideal for:
✅ Shared or Public Devices – Helps prevent accidental data exposure.
✅ Clubs With High Footfall – Ensures that member information is protected when staff are multitasking.
✅ Security-Focused Teams – Adds an extra level of protection alongside 2FA.
🔧 How to Adjust the Login Timeout with 2FA Enabled
⚠️ The Login Timeout setting is only active if Two-Factor Authentication (2FA) is enabled for your club. Need help setting your club’s login timeout or enabling 2FA?
Get in touch with our support team via the Help Centre.
Step 1: Access Club Info Settings
Go to the Settings menu in the top-right corner of the Admin Dashboard.
Select Club Info from the dropdown list.
Step 2: Locate the Login Timeout Field
Scroll down to find the Login Timeout field.
Step 3: Set Your Inactivity Timeout (in Minutes)
Enter the number of minutes of inactivity after which users should be automatically logged out.
Example: Enter 15 to log users out after 15 minutes without interaction.
Step 4: Save Your Settings
Click Save Changes in the top-right corner to apply your chosen timeout.
When 2FA is enabled and a login timeout is set:
🔹 Users will be logged out automatically after the defined period of inactivity.
🔹 They will need to log back in using their credentials and complete the 2FA verification.
🔹 If no timeout is set, the default session duration is 1 month.