Keep your club’s data secure by adjusting the Login Timeout period when Two-Factor Authentication (2FA) is enabled — giving you greater control over how long users stay logged in during periods of inactivity.
Package
Complete only (available to purchase as a bolt-on at a cost of £50ppm)
Why Use This Feature?
Session Control – Automatically log users out after a set period of inactivity.
Enhanced Security – Reduces the risk of unauthorised access on shared or unattended devices.
Customisable Per Club – Tailor the timeout duration to your specific security needs.
Use Case – Inactivity Timeout at a Reception PC
A gym using a shared PC at the front desk sets a 10-minute login timeout for inactive sessions.
Staff are logged out after 10 minutes of no activity, ensuring sensitive data isn't left exposed if they forget to manually log out.
Ideal for:
Shared or Public Devices – Helps prevent accidental data exposure.
Clubs With High Footfall – Ensures that member information is protected when staff are multitasking.
Security-Focused Teams – Adds an extra level of protection alongside 2FA.
🔧 How to Adjust the Login Timeout with 2FA Enabled
⚠️ The Login Timeout setting is only active if Two-Factor Authentication (2FA) is enabled for your club. Need help setting your club’s login timeout or enabling 2FA?
Get in touch with our support team via the Help Centre.
Step 1: Access Club Info Settings
Go to the Settings menu in the top-right corner of the Admin Dashboard.
Select Club Info from the dropdown list.
Step 2: Locate the Login Timeout Field
Scroll down to find the Login Timeout field.
Step 3: Set Your Inactivity Timeout (in Minutes)
Enter the number of minutes of inactivity after which users should be automatically logged out.
Example: Enter 15 to log users out after 15 minutes without interaction.
Step 4: Save Your Settings
Click Save Changes in the top-right corner to apply your chosen timeout.
When 2FA is enabled and a login timeout is set:
Users will be logged out automatically after the defined period of inactivity.
They will need to log back in using their credentials and complete the 2FA verification.
If no timeout is set, the default session duration is 1 month.