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Members Area Settings

Configuring your Members Area Settings

Updated over 2 months ago

Club Settings Overview

Configure your club's member area, and registration options


Members Area Tab

The Members Area tab controls how your member-facing app looks and functions. See -

for the full guide on using the Homepage Builder.

From this tab you can access:

  • Homepage Builder – Customise branding, welcome message, and custom tiles (Complete package)

  • Club Info – Manage custom pages for your member area

  • Settings – Configure access and registration options

Click Edit next to Settings to open the Member Area Settings.


Members Area - Settings

Access & Privacy

  • Members Area is private (members only) – When enabled, only logged-in members can view the member area

  • Disable online registration – Turn off the ability for new users to register online

  • Only show membership plans during sign-up – Takes new registrants straight to membership selection

Notifications

  • 'New prospect' email notification – Owner admins receive an email when a new prospect signs up or drops off before completing a purchase

  • 'New membership' email notification – Owner admins receive an email when a new membership is purchased online

Member Settings

  • Profile image changes per month – Limit how often members can change their profile photo

  • Marketing source mandatory – Require members to specify how they heard about you

  • Enable cancellation/freeze requests – Allow members to request cancellations or freezes through the member app (Complete package)

  • Credits only purchasable with bookings – Members can only buy credits when making a booking, not separately

Advanced

  • Checkout Redirect URL – Redirect members to a specific URL after purchase/booking (leave blank for default behaviour)

Registration Fields

Configure which fields are required during member registration. Tick the Mandatory checkbox next to any field to make it required.

Standard fields include:

  • Title

  • First Name

  • Last Name

  • Gender

  • Date of Birth

  • Address 1 & 2

  • Town

  • County

  • Postcode

  • Home Tel Number

  • Mobile Number

  • Emergency Contact Name

  • Emergency Contact Phone

  • Profile Photo

Custom Fields

Below the standard fields, you can add custom fields to collect additional information. Click Add new field and configure:

  • Field name

  • Field type (Text, dropdown, etc.)

  • Who it applies to (Member, Staff Only)

Click the bin icon to remove a custom field.


Need Help?

If you have any questions about Club Settings, our support team is here to help. Click the chat icon in the bottom right corner of your screen to start a conversation.

Access it by clicking Settings > Club Info

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