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Membership plans FAQ
Bulk change membership plan prices.
Bulk change membership plan prices.

Complete and ProRight feature

Updated over a week ago

Important :

Before we get started please be aware the bulk update always takes 5 working days from the effective date. Therefore if you would change on todays date it will take 5 working days to change the price for customers.

You cannot forward date bulk changes

Step 1:

Firstly you will go to the settings cog in the top right, Then scroll down and click the 'bulk actions' tab.

Step 2:

Within the bulk actions tab you will now click 'create new action'. As well as giving this action a name.

Step 3:

Select the membership plan which you would like to change the price for, then you can also enter in the date you would like to change from.

For example if you select the 1st of January 2021 this means anyone after this time will have a price change, however anyone before then will not.

IMPORTANT : You cannot forward date bulk changes, You would leave effective date as todays date. therefore it changes the subscription otherwise it changes the price but not the amount taken.

Step 4:

Now you will enter in the new price of the membership plan. This will then change all current members payments within the time frame you selected.

We would advise checking multiple times that you have entered in everything correctly.

You will need to leave effective date as the date you made the bulk action.

Step 5:

Click the 'check and schedule' button.

You will be able to see the customers prices which will be changing. If the correct customers are showing up and the setup is also correct you can confirm and schedule.

If all is correct click confirm and sceduale

The price of the membership you selected will be changed in 5 working days time.

The members affected would receive an email from gocardless in regards to the change as a subscription is cancelled and resetup

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