Memberships, plans & pricing
Create, sell and manage membership plans, pricing and pro-rata.
23 articles
-
Adding a bolt-on to an existing member
How to add a bolt-on to a member already on a plan, or take one off, by re-adding their membership with or without the bolt-on.
-
Branded QR codes for membership plans
How to find each plan's QR code, embed your club logo, and use them to promote specific membership plans to prospects.
-
Cancelling a membership: process and what to expect
How to cancel a member's membership in ClubRight, immediately or on a future date, and what happens when you do.
-
Changing membership prices in bulk
How to update the price for many members on a plan at once using Bulk Payment Actions, and what to check before you do.
-
Changing or upgrading a member's plan
Move a member from one membership plan to another (for upgrades, downgrades, or plan switches) without cancelling their membership.
-
Creating and setting up products
How to create products and set up pricing, stock, availability, promo codes, bolt-ons and groups for your shop and till.
-
Creating your first membership plan
A step-by-step guide to setting up a membership plan in ClubRight using the new plan wizard.
-
ePoints loyalty rewards
Reward, gift and incentivise members with ePoints loyalty credit they can spend on your products.
-
Freezing, unfreezing and pausing memberships
Temporarily pause a member's membership and payments when they are unable to attend, and reinstate it when they are ready to return.
-
How do I add a new member?
How to add a new member or contact in ClubRight with New Contact, then start their membership.
-
How do I change a membership's contract end date?
How to add days to a fixed-term membership, and how to end one earlier than its contract end date.
-
How do I sell a membership now that starts on a later date?
Pre-sell a membership, such as a founder membership, so members buy it today online or in club and it starts on a later date.
-
How to bulk extend your membership plans
Extend the end date of multiple membership plans at once using Bulk Payment Actions, and what to check before you do.
-
Limiting how many included classes a member can book
Cap how many of a plan's included classes members can book free, either once when they join or every day, week, month or year.
-
Manually adding a membership in club
How to add a membership plan to a member's profile in club, step by step — from choosing a plan to taking payment.
-
Membership plan types: which plan type is right for your gym
An overview of every membership plan type in ClubRight, from rolling monthly to day passes, to help you choose the right setup.
-
Organising plans with membership plan categories
Group your membership plans into categories so members can find the right plan when joining or renewing.
-
Pro-rata charges explained
Understand what a pro-rata charge is, how ClubRight calculates it, and how to turn it on or off for a membership plan.
-
Restrictions and eligibility on membership plans
How to set age restrictions and membership eligibility on a plan, so only the right members can purchase it.
-
Setting up and using credits
How to set up credit packs for activity access, how members use credits, and how to remove or refund credits.
-
Setting up membership renewals
Control when members can renew their membership, both as a club-wide default and on individual plans.
-
Setting up promo codes for membership plans
Create membership plans that are only visible when a valid promo code is entered, ideal for exclusive or time-limited offers.
-
What can be edited on a live membership plan
A quick reference guide to which membership plan settings can be changed after a plan has been assigned to a member.