All Collections
Messages FAQ
Sending a bulk message
Sending a bulk message

How to send a message to all members. (SMS/email/Mailchimp)

Updated over a week ago

With ClubRight, it's easy to send a bespoke message to an individual member or the same message to many. 

There are a few options available however the process is very similar for them all.

To send a Group Message  

Step 1:

Go to the Members page and then filter/select who you wish to send a message to first. once you have selected the membership etc click refresh for it to update, please ensure this then only show those you want to message. 

Step 2:

Once the selection has been set click the Selected member options button in the top right corner. This will add the selected group to the recipient list which means that all those selected will receive the message. 

Step 3:

You will then need to choose how you would like to send your message - email / SMS / add to Mailchimp etc.  You can select multiple options if you like.

Step 4:

Enter the message contents then send

Dependant upon the method you select, you will see different text boxes appear.

With emails you are able to add a subject line and can customise the look and feel of the message. You will also be prompted as to whether you should restrict the email to member who have provided the relevant consent.

Once you are ready, click send and the message will be delivered.

An SMS will accept standard text only. It's also worth noting that an SMS message has a maximum character limit of 160 - should you exceed 160 characters, the message will be sent as multiple messages (160 per message).  Once you are ready, click send and the message will be delivered.

If you'd like to add the members to a new or an existing contact list within Mailchimp -  select Mailchimp and then choose from the dropdown options. Clicking send will add the members to that list. 

*You will need to go into your Mailchimp account to actually send the message.  

Should a member reply, their response can be found within the Message Centre of the Dashboard. 

New, unread messages will be in green - simply click on the message to read and hit Reply to quickly respond back.

All message history will be stored and found within the Comms hub section of the Members profile.

Did this answer your question?