9 articles
Collect a One Off Payment using GoCardlessHow to collect a One Off Payment using GoCardless
Collecting An Overdue PaymentHelp your customers get up to date with their payments.
How to Change a Direct Debit Payment Date for your membersHow to change when a customers Direct Debit is collected
Changing Direct Debit Bank Account DetailsHow to change a bank account for ClubRight Pay or Gocardless paying customers.
Customer mandate pending customer approvalPayments have not been taken by GoCardless and are currently on hold.
A Quick Guide To RefundingWithin this article you will find multiple ways to refund a member depending on how they purchased an item
Why Is My Member OverdueFind out the reasons causing your member to become overdue
Why has a Direct Debit not been setup?Why is my membership plan showing as incomplete
Automated Overdue Payment CommunicationsA Series of automated communications chasing overdue member payments