Turn on Email me when a new membership is created in your Member Area settings, under Settings > Members Area > Access & Registration. ClubRight then emails you whenever a new membership is set up, so you hear about new joiners without checking the system.
How to turn on the new joiner email
Go to Settings > Members Area > Access & Registration. The page is headed Member Area Settings.
Find the Notifications card.
Turn on Email me when a new membership is created.
The switch saves as soon as you change it.
Can I get an email for new prospects too?
Yes. On the same Notifications card, turn on Email me when a new prospect signs up. You'll be emailed when someone enquires or signs up as a prospect, before they buy a membership.
💡 Tip: These alerts live in Access & Registration, not in your Messaging settings. The Turn off automatic messages setting in Settings > Messaging points you here too: "New member alerts to owners are set in Access & Registration."
Other ways to keep track of new joiners
Smart Workflows: set up a workflow that starts when someone joins, for example to welcome them automatically. See Onboarding new members with Smart Workflows.
Enquiries: for how new enquiries reach your Sales Funnel, see Enquiry page on your website.
If the emails stop arriving, check your spam folder first, then click the chat button to contact our Customer Success team.