Results for “sms faq”

30 results

• SMS setup and FAQ

  Set up the ClubRight SMS service, manage your monthly bundles, and find answers to common questions about texting your members.

• Managing waiting lists and class capacity

  How to set class capacity and turn waiting lists on or off so full classes are handled the way you want.

• Setting up FAQs

  Add questions and answers to your website, and why a good FAQ section helps your club get found.

• Connecting your integrations

  An overview of the third-party tools you can connect to ClubRight, what each one does, and how to set them up.

• ClubRight Cash Advance FAQ

  What ClubRight Cash Advance is, how repayment works, who's eligible, and how to apply through YouLend.

• Choosing which sections show on your homepage

  Choose which sections show on your homepage, change their headings, and fix a missing section.

• Merge Fields for your Emails and SMS messages

  How to personalise emails and messages with merge fields (short codes), for example adding a member's first name.

• Viewing your messages in Conversations

  How to find member messages from your ClubRight dashboard and the Conversations page, with filters, search, and groups to focus on what matters.

• Sending a group or bulk message

  How to send a message to all your members or a filtered group, including channel options, marketing emails, seeing who a group message went to, and finding replies.

• Setting up your ClubRight Website

  What the ClubRight Website is, why it is built for conversions, and how to set it up and go live.

• Driving local traffic: SEO basics for clubs

  How your ClubRight Website helps you rank in local and AI search, and simple steps to help your club get found.

• Responding to messages in Conversations

  How to read and reply to member messages in your ClubRight Conversations, choose a reply channel, and manage the thread state.

• Creating and managing Saved Replies

  How to create and manage Saved Replies in ClubRight, your reusable messages for the situations you need to communicate about often.

• Nurturing leads with Smart Workflows

  Use the Prospect Nurture workflow to automatically follow up with new prospects and encourage them to join your gym.

• What does 'No outbound messages on record' mean?

  What the contact line above a member's messages on their profile means, which messages count as contact, and why automatic emails count.

• Sending messages to the Welcome Screen at check-in

  What the Welcome Screen channel does in ClubRight, and how to use it to share messages with members as they check in.

• Sending a message to an individual

  How to send a one-to-one message to a member from Contacts, including channel options, scheduling, and finding replies.

• A guide to the reports in the Reporting section

  What each report in the Reporting section shows, covering operational, communications, and accounting reports.

• Customising email templates: overview

  An overview of the email templates you can customise in ClubRight, what each one does, how to edit them and how to send yourself a test.

• Till and point of sale overview

  How to use the ClubRight till: starting a sale, taking payment, applying discounts, and completing the sale.

• Celebrating member milestones with Smart Workflows

  Automatically recognise key member moments, using birthdays as an example, with guidance on setting up your own milestone workflows.

• Chasing overdue payments with Smart Workflows

  Use the Payment Chaser workflow to automatically send escalating reminders when a member's payment is missed or late.

• Onboarding new members with Smart Workflows

  Use the Welcome Series workflow to automatically guide new members through their first two weeks with a sequence of timely emails.

• Winning back lapsed members with Smart Workflows

  Automatically re-engage members who have stopped visiting, with a personalised sequence that prompts them to return.

• Sending renewal reminders with Smart Workflows

  Automatically remind members before their membership expires and follow up afterwards to encourage them to renew.

• Updating your menu items

  Change your site's menu links and top bar button, or leave them on their sensible defaults.

• Setting up your promotional banner

  Promote a deal with a timed banner on your website, and send visitors straight to the offer.

• Website troubleshooting: common questions

  Quick fixes for common website questions: missing sections, wrong hours or prices, and changes not showing.

• Where to find attendance, revenue and member reports

  A map of where each report lives in ClubRight: the Diary, the Members dashboard, Payments, and the Reporting section.

• Configuring your messaging settings

  How to configure incoming notifications, send windows, message review, automatic messages, and signatures in your Messaging Settings.