8 articles
Collect a One Off Payment using GoCardlessHow to collect a One Off Payment using GoCardless
Collecting An Overdue PaymentHelp your customers get up to date with their payments.
How to Change a Direct Debit Payment Date for your membersHow to change when a customers Direct Debit is collected
Changing Direct Debit Bank Account DetailsHow to change a bank account for ClubRight Pay or Gocardless paying customers.
Customer mandate pending customer approvalPayments have not been taken by GoCardless and are currently on hold.
A Quick Guide To RefundingWithin this article you will find multiple ways to refund a member depending on how they purchased an item
Why Is My Member OverdueFind out the reasons causing your member to become overdue
Why has direct debit not been setupWhy is my membership plan showing as incomplete