Open the account menu at the top right and click Manage account. It opens your ClubRight billing account, where you can see your invoices and change how you pay us.
Why does it say "We can't find your billing account"?
Manage account only works if your ClubRight login uses the same email address as your billing account. If they don't match, you'll see "We can't find your billing account", with a Message support button. Click it and our team will email your ClubRight subscription receipt, or change the billing email for you.
Why did we get a payment request from GoCardless?
We collect your ClubRight subscription by Direct Debit through GoCardless. You'll see GoCardless on these payments even if your club doesn't use GoCardless for your members' payments. The two aren't connected. To see your invoices, or change how you pay us, click Manage account in the account menu.
Have more questions about your ClubRight invoices? Click the chat button at the bottom of your screen to speak to our team.