Payments & Billing
Set up payment methods, troubleshoot failed payments, and manage refunds and billing.
3 articles
Direct Debit (ClubRight Pay)
How to set up Direct Debit through ClubRight Pay, understand collection timings and indemnity claims, and troubleshoot common issues.
Direct Debit timings explainedKey timescales for Direct Debit payments in ClubRight, including new mandate setup, collection cycle, and when to freeze or cancel.
Direct Debit indemnity claimsWhat Direct Debit indemnity claims are, how to challenge them, and what to do when a payer raises a claim against your club.
Bulk transferring your Direct Debits to ClubRight PayHow ClubRight transfers your existing Direct Debit members from another provider to ClubRight Pay, including timelines and what to expect.