Bookings, Classes & Activities
Set up your diary and bookings, including classes, activities, appointments, and what to do when a member can't book.
15 articles
Setting up appointment bookings (PT sessions and 1:1s)How to set up bookable appointment types for PT, inductions, and other one-to-one sessions.
Why can't my member book a class?The common reasons a member can't book a class and how to fix each one.
Creating a booking in the diaryHow to schedule a class or one-off session into your diary using the Schedule Class wizard.
Managing waiting lists and class capacityHow to set class capacity and turn waiting lists on or off so full classes are handled the way you want.
Why can't my member see classes in the app?The reasons a class might not appear in a member's app, and how to make it visible.
Setting up resources (rooms, equipment)How to set up bookable rooms and resources like bikes or courts, and link them to activities.
Giving a member a free sessionHow to give a member or prospect a free class by booking them in with a complimentary pass.
Tracking class attendanceHow to see who attended, who missed their booking, and your show-up rate by activity.
Blocking and unblocking usersHow to block someone by email from accessing your club, and how to unblock them.
Booking bans: blocking members from bookingsHow to stop a member booking, either until a set date or from specific activities.
Adding and removing member bookings manuallyHow to book a member into a class from the diary, take payment, set regulars, check in, or remove them.
Setting up on-demand video activitiesHow to create on-demand video activities, add video content, and control who can access them in the members' video library.
Setting up live online classes with ZoomHow to connect Zoom and run live online classes, with meeting links sent to booked members automatically.
Setting up classes, activities and the diaryHow to set up your diary, booking rules, and bookable activities so members can book classes and sessions.
Selling tickets so members can book multiple spacesHow to let members book more than one space on an activity in a single booking, using ticket purchasing.