Bookings, Classes & Activities
Set up your diary and bookings, including classes, activities, appointments, and what to do when a member can't book.
15 articles
- Setting up appointment bookings (PT sessions and 1:1s)How to set up bookable appointment types for PT, inductions, and other one-to-one sessions.
- Why can't my member book a class?The common reasons a member can't book a class and how to fix each one.
- Creating a booking in the diaryHow to schedule a class or one-off session into your diary using the Schedule Class wizard.
- Managing waiting lists and class capacityHow to set class capacity and turn waiting lists on or off so full classes are handled the way you want.
- Why can't my member see classes in the app?The reasons a class might not appear in a member's app, and how to make it visible.
- Setting up resources (rooms, equipment)How to set up bookable rooms and resources like bikes or courts, and link them to activities.
- Giving a member a free sessionHow to give a member or prospect a free class by booking them in with a complimentary pass.
- Tracking class attendanceHow to see who attended, who missed their booking, and your show-up rate by activity.
- Blocking and unblocking usersHow to block someone by email from accessing your club, and how to unblock them.
- Booking bans: blocking members from bookingsHow to stop a member booking, either until a set date or from specific activities.
- Adding and removing member bookings manuallyHow to book a member into a class from the diary, take payment, set regulars, check in, or remove them.
- Setting up on-demand video activitiesHow to create on-demand video activities, add video content, and control who can access them in the members' video library.
- Setting up live online classes with ZoomHow to connect Zoom and run live online classes, with meeting links sent to booked members automatically.
- Setting up classes, activities and the diaryHow to set up your diary, booking rules, and bookable activities so members can book classes and sessions.
- Selling tickets so members can book multiple spacesHow to let members book more than one space on an activity in a single booking, using ticket purchasing.